“The data and feedback collected over six months demonstrates the new network is delivering on shorter wait times, faster and more reliable trips,” said NYC Transit Senior Vice President of Buses Frank Annicaro. I’m thrilled to see customers benefit from measurable results and to hear the impact it has had on their commutes.”
“The overhaul of the bus networks is a key component of the Faster, Cleaner and Safer Plan to improve service delivery and increase customer satisfaction. "The Bronx Local Bus Network Redesign is off to a successful start, showing solid improvements in every measure of bus performance,” said New York City Transit (NYC Transit) President Richard Davey. All these changes contributed to the positive service improvements outlined. The redesign streamlined trips with more direct routing that took advantage of transit priority street designs, adjusted closely distanced bus stops and allowed the MTA to effectively redistribute resources to meet real-time travel patterns of current and future bus customers. The new local bus network consists of 13 modified routes, implementation of two new routes and increased frequency on eight key corridors for 10 routes. The presentation highlighted the redesign strategies that were incorporated to improve speeds, frequency and connections within the Bronx and interborough travel to Manhattan, along with supporting feedback from customer surveys. The Metropolitan Transportation Authority (MTA) presented improvements to service and customer satisfaction following the implementation of the redesigned Bronx local bus network in June 2022.
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